Frequently Asked Questions
Everything you need to know about your Gioseppo experience
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all Gioseppo tags and packaging intact.
How do I find the right size for my Gioseppo shoes?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend choosing the larger size for the most comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, Gioseppo ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Are Gioseppo products sustainably made?
We are committed to the environment through our 'Have a Nice World' initiative, using recycled materials and sustainable leather tanning processes in many of our collections.